Incident module for error prevention
- Upstream classification of error messages and faults
- Semi-automatic determination of the order type through individually configurable status model
- Incidents can be transmitted via external systems or via IoT connection
- Simple creation and management of tickets in the detailed view
- Integrated search functions for efficient selection of incidents
Checklists and forms
- Seamless processing of orders through configurable checklists and forms
- Reusable, standardized and individually customizable templates
- Effective reporting through comprehensive analysis and visualization options
- Configurable dashboards as the basis for customized management information systems to increase efficiency
Workforce is not only the perfect app for the traditional service management sector; it can also be used flexibly for
maintenance and installation planning. The intervals for recurring maintenance assignments can be defined as required. Automatic scheduling enables forward-looking and seamless resource planning.
Longer installation jobs can be perfectly prepared, implemented and completed using your own checklists and forms. Specific checklists are provided for commissioning the systems and devices.